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What people say about Sales Training NZ
IDATA is an IT company that specialises in Data Protection and Data Storage. Our sales team’s primary skills are technically oriented so there was a need to improve the way we deliver IDATA’s value proposition to prospective customers. Marco’s sales workshop inspired the Sales Team to take a different approach to the traditional sales methods. This new approach has created increased confidence in the sales team and has maximised the value of each interaction between the sales team and prospective clients. This already is leading to improved productivity and increased sales. Marco has also provided considerable assistance to the management of the Sales Team to ensure that the new approach continues to be of benefit. Marco’s workshop is not your traditional sales workshop, it is a fresh way of looking at things that is better tailored to today’s business environment and I highly recommend him anyone that wishes to improve the productivity of their Sales Team. Richard Winch, Sales Director.
The Lending Room is a finance broker specializing in personal loans, we pride ourselves on the service we provide and the product range we offer. Because we do not have a tangible item to sell our service is what sets us apart from our competitors. As finance broker’s it is important for the staff to engage with the customers to identify their needs and wants, every customer is different and unique therefore we need the skills to understand and relate to each customer. Marco held a 2 half day workshop with the team and although there were different levels and varying roles held amongst the workshop attendees Marco managed to reach each staff member on their own individual level. I would recommend Marco’s services if you are a company that is looking to improve sales techniques while still keeping the companies individuality. Marco’s workshops are not straight out of a text book, they are for real businesses and real situations. Karen Jackson, Managing Director.
Labelmakers prides itself on its high level of service & value it offers its clients such as Coca Cola, Heinz, DB, Foodstuffs & alike. Sales Training NZ, Marco Mattiuzzi exceeded our expectations & requirements to provide a thorough & practical training package to Labalmakers. Brent Baird, General Manager.
Thanks very much for the training. Having a team of fairly experienced Sales professionals, they were somewhat reluctant with the prospect of “more sales training”. Many of them talked of attending ‘stock standard sales courses’ in the past that they felt were of little value. Your training was tailored to meet the needs of the team and was absolutely fantastic! Each and every one of them were motivated, attentive and interested throughout the training. Since then, they have done nothing but talk of how great it was, what they got out of it and the work they’re continuing to do doing to improve their techniques/sales skills since their training. Thanks Marco – much appreciated – will definitely use Sales Training NZ in the future!” Kim Bradley, Director.
Finding quality leads and nurturing those leads through to the opportunity stage is critical to COGITA’s sales success. We have made a huge investment in our marketing in an attempt to get the leads we require to support our business. However, even with this investment our lead generators and researchers still had difficulty getting past gatekeepers and objections in our targeted organisations. Marco has provided training and support for our people, who have now more than doubled their lead generation rates. Not only are our results much better, but our people report feeling much happier about picking up the phone and are now enjoying their successes. Since training was conducted Marco has continued to make himself available to us. We continue to call on him when we get stuck with a script or feel we could use some additional assistance. We look forward to continuing to work with him in the future, and I would recommend engaging his services as a cost effective method of boosting your lead generation results. Becky Gagas, Director Operations, NZ.
Marco ran a sales training workshop for the sales team at Travelex Global Business Payments. The group varies greatly in terms of experience, some are relatively new to the game while others have 20 + years under their belts, they all benefited from the day spent with Marco. While there was a good structure to the day what we appreciated most was Marco’s preparedness to be flexible in breaking from the agenda when needed and taking the training to where the staff indicated they needed the most help. The team has gained confidence in handling cold calling and face to face meetings with prospective clients, approaching these as real business people rather than simply sales people. Joanna Verberg, Head of Sales & Client Management.
Oxxus.net is a web hosting company with many thousands of clients worldwide. We provide hosting services and specialist support to web-hosting companies, web developers and websites to businesses of all sizes with a special focus on java application hosting. We have excellent customer services and support teams and pride ourselves on delivering consistently outstanding service and competitive value to our clients. We asked Marco to help us convert more enquiries into new clients. Marco worked with the teams and showed them some amazingly effective new techniques for really engaging with potential clients and turning them into new business. As a result, our enquiry to client sign-up rate more than doubled very quickly and as the teams become more practiced we expect an even greater increase in sales. Marco also provided valuable sales management advice and planning which has helped us to make our sales operations more efficient and showed us how to keep improving our people and how we do things. We have had sales training several times in the past but this was by far the most effective. Our investment in his programme paid for itself within 2 weeks. I would recommend Marco and Sales Training NZ to any business wanting to increase sales, customer service performance and sales management effectiveness. Natasha Popovich, Director.
We were looking for a Mastermind who could help us with our training needs at our dental centre. Our aim was to focus on effective business management and customer service skills. Marco was able to deliver exactly that. He worked with us to create the training material and took on board tips that were specific to the dental industry. We are proud to say our training went very well. We were really pleased with the outcome and would highly recommend Marco's services to businesses that need that additional training to help staff with customer service and soft selling skills. Jhonniya Johnson, Director.
Lateral Security is one of NZ's foremost information security companies, with a focus on finance, telco and government organizations. Dean Carter
We at Schofields strive to be the very best in everything that we do. We’ve been in business for 86 years, and we’re the number one Holden dealer and the number one Nissan dealer in NZ. But we’re not resting on our laurels. Our customers are key and the way we keep in contact with them is extremely important. We recognise that the sale of the vehicle is only the first step in what we want to be a long and mutually beneficial relationship, and well-planned and executed CRM is vital in today’s market. Staying in touch regularly and backing up our more traditional media presence with personalised attention is important - whether it’s a regular phone call, an e-newsletter or a service reminder card in the mail. More proactive customer service and marketing keeps Schofields front-of-mind whenever our clients are thinking about vehicles. We want to build mutual trust and look after them throughout the life of the vehicle. That’s why it’s called relationship marketing, after all. So why did we engage Sales Training NZ? Well, if you’ve ever been to Schofields you’ll know that we have a very loyal and long-standing sales team (unusual in this industry, there’s usually a lot of churn) and by dint of our reputation we’ve been able to rely on the business coming to us. However, the market’s changed in recent times, and we recognized that we have to change our approach as well. So we’re getting smarter. And offering our team a chance to learn advanced telephone skills was a no-brainer. However, we didn’t want standard telemarketing training. Our sales people are self-managing and diverse in style, and we didn’t want to ‘re-programme’ them. Marco got that, and he was able to tailor the training he offered accordingly. He has given our sales team focused training and advice on how to use the telephone for better communication and better results. Dave Howarth, Sales Manager
We at Kiwi Roofing ltd have found the services of Marco Mattiuzzi to be very enlightening. We have struggled in the past to relate general sales training to our business and the systems we use. Paul Connell, Director
We gave Marco Mattiuzzi a brief outline of our company and pin pointed the need for help with management of our sales staff. Marco gave invaluable advice and taught us tools to improve our management systems. We have applied his techniques and have found them to be simple and time efficient ways of tracking sales, tracking staff time efficiency, and in general keeping tabs on where they are, who they are seeing and the outcome of the sales call. From putting these simple techniques into action we have had an increase in sales, an increase in time productivity of staff members and a higher hit rate. We highly recommend Marco Mattiuzzi, he has sound advice and his techniques work. Kiley Shaw, Director
Marco worked with one of our sales team and we have been very pleased with the results. He first talked to us about our key sales objectives and then developed constructive and repeatable methods to help us better achieve them. Robert Turner. Managing Director.
I had a great experience attending Marco’s in house training session at Dr Reddy’s New Zealand Ltd. It provided me with a completely new awareness of how to approach clients on the phone, and face to face, by focussing on a business approach rather than selling. It was apparent that Marco has vast experience and depth of knowledge in marketing as he has worked for and trained many clients in this field. The training all happened in a fun and relaxed learning environment due to Marco’s sense of humour. Inette Du Preez, Customer Services
Over the past few months Zealmark Group has had the pleasure of utilising the knowledge and skills of Mr Marco Mattiuzzi as a facilitator of our Sales training courses. Grant Shields, Director
Ochre Business Solutions provides expertise in the fields of business education and mentoring since 2003. During this time Ochre Business has educated almost 2500 people in business ownership and entrepreneurship as well as worked alongside 200 businesses to strengthen and grow their business. To be able to accomplish this feat, Ochre Business aligns itself with likeminded professionals, for the delivery of these particular services to our business clientele. A large part of the selection process is not only dependent upon their personal business experience but also, they must have a strong passion for business growth and excellence and possess exceptional business acumen. We have been fortunate to have had Marco Mattiuzzi work alongside Ochre Business since 2005 as a Business Facilitator. During this time, Marco has shown excellence in his performance and has a strong passion for business in particular excelling in the field of business sales and marketing. Ochre Business was unfortunate to lose Marco in 2009 as he pursued other business interests. However, we are extremely grateful for the high level of expertise and knowledge he willingly provided and continue to support him in his business endeavours. Andrea Anderson
For anyone considering taking advantage of a training course taught by Marco, our advice is to get in while the getting is good! Marco’s training was instrumental during the start-up and long term strategic planning for our business and has been an ongoing key factor in the growth and success of the enterprise. Drawing upon a wealth of business experience, both domestically and abroad, he teaches you the information that you really WANT and NEED to know. His courses are an intense focused package of practical information and insider secrets which we recommend to anyone doing business in New Zealand. These courses have our highest endorsement. Leron and Corinna Gittens-Arnold
After having had him as a lecturer for a business course at Ochre Business School for nearly 9 months, I must say that I was very impressed. Marco has got to be one of New Zealand's top sales and marketing trainers, having learned at the coal face of going out there and just doing it in the University of Hard Knocks as well as having gained the academic qualifications. I have been in sales for 30 years and was still impressed at this man's passion, experience, knowledge, insight into human nature and his ability to get ideas and concepts into the heads of people who want to learn. I would certainly not hesitate to recommend Marco to anyone who wants to increase their sales and keep their staff productive and happy!"
I am an exporter based in Shenyang, China. I sell directly to business owners in New Zealand. I rely mainly on direct phone contact to find new customers in New Zealand. Marco has been a terrific help teaching and coaching me to easily open doors to new customers. He showed me an easier way to do it and I would recommend him to anyone who needs to find new business quickly. Chris Guthrie, Enterprise Trading Co, Shengyang.
Marco is a very good teacher. He has shown me the professional and painless way to approach businesses for quotations. His training was great and my sales have definitely increased thanks to what he taught me. Trevor Hardy, Property maintenance services, Auckland. Contact me now to see how I can help you make more sales in 2012. Ph: 09 940 33 33 Mob: 021 120 9343. Overseas +64 21 1209343.
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